Delivery Information


Delivery Charges / Information

Free postage on delivery to UK mainland addresses for orders over £22.00

Our charge for postage to a UK address for orders under £22.00 start at £3.00 upto 800g in weight

(using the new Royal Mail small parcels rate, isn’t it amazing that they have returne to charging a reasonable amount now they have to have customers for their shareholders?)      

CollectPlus (www.collectplus.co.uk)

You have the option to collect your parcel at your nearest local convenience store for only £4.00 using the CollectPlus service for parcels up to 10kg (we pay £5.29 for this service).  Using your postcode we will find the nearest registered store and your parcel will be delivered ready for you to collect from them.     If we have your mobile, you’ll receive a text to say your parcel has arrived ready for collection, either way, we’ll give you tracking number so you can check it.   

Door to door Courier serivce

A signed for option of door to door courier (3 to 5 day service) is also offered, this is tracked and insured and starts at £4.89 up to around £8.29 depending on weight, the lower charge covers parcels up to £2kg.   (again this is subsidised)    If we can fit your parcel into a Royal Mail small package, which we won’t know until we pack it, then it’ll go for £3.00 and we will refund the difference and confirm this with you.

We offer a paid service for Royal Mail first class for those wishing to upgrade from free delivery to a faster service.  Please email us for the best price based on the parcel size as we need to pack the parcel first to establish the postage cost accurately for you.

International

We can deliver to Europe, US, NZ and Australia on request, as the charges for delivery vary on parcel weight and size, we will quote a price including delivery prior to taking your order, email sales@woollymadlydeeply.com and we’ll be happy to help.

For a delivery address outside the UK, we use the UK’s Royal Mail Airmail service or a courier (whichever is the most cost effective. Delivery is usually within three days to Western Europe, four days to Eastern Europe and five days for the rest of the world, following the day of posting.

When ordering goods for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information.

Please be aware that cross-border deliveries are subject to opening and inspection by customs authorities. We reserve the right to withhold delivery to any particular place or location at our sole discretion.

Special Delivery Prices (please email or phone us to arrange) sales@woollymadlydeeply.com or 01229 480488 

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